Loans, Tax & Collections Specialist

World-Finance-Company-of-Kentucky,-LLC; Louisa (KY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation time

Volunteer time

Mental health support

Job summary

World Finance in Kentucky is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial needs. The role requires daily outbound calls, high-volume collections, and meeting with customers to close loans.

The position involves balancing cash, processing deposits, and maintaining accurate records while ensuring compliance. It offers performance-based earnings, comprehensive benefits, and advancement opportunities

Qualifications

• High school diploma or equivalent is required.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult customer conversations.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, follow-up, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Prepare individual tax returns and assist customers with tax questions in compliance with policies.
• Assist customers in person with loan applications, tax preparation services, and issue resolution.
• Maintain accurate and compliant records and handle cash deposits as required.

Skills

Sales

Customer service

Collections

Account management

High-volume calls

Communication

Education

High school diploma or equivalent

Job description

World Finance in Kentucky is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial needs. The role requires daily outbound calls, high-volume collections, and meeting with customers to close loans.

The position involves balancing cash, processing deposits, and maintaining accurate records while ensuring compliance. It offers performance-based earnings, comprehensive benefits, and advancement opportunities