Loans, Tax & Collections Pro – Growth & Bonuses

WAC-TN World Finance Corporation of Tennessee; Memphis (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Volunteer time off

Work-life balance schedules

Job summary

World Finance is seeking a Financial Services Representative (FSR) to drive loan sales, manage past-due accounts, and assist customers with tax services. The role requires daily outbound calling, in-person meetings, and closing loans to meet financial needs.

You will handle collections, process payments, and support branch operations. The position offers performance-based earnings, comprehensive benefits, a 401(k) match, and opportunities for advancement in a growth-focused company.

Qualifications

• High school diploma or equivalent.
• Experience in sales, customer service, collections, or account management.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, tax services, and new business generation.
• Thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.

Skills

Sales experience

Customer service

Collections

Communication

Data entry

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

World Finance is seeking a Financial Services Representative (FSR) to drive loan sales, manage past-due accounts, and assist customers with tax services. The role requires daily outbound calling, in-person meetings, and closing loans to meet financial needs.

You will handle collections, process payments, and support branch operations. The position offers performance-based earnings, comprehensive benefits, a 401(k) match, and opportunities for advancement in a growth-focused company.