Loan Workout & Resolution Specialist

Dime Bank; Norwich (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Dime Bank is seeking a professional in Norwich, CT, for a full-time role focused on the handling and resolution of delinquent loans. This position requires strong knowledge of financial services and exceptional customer service skills.

Responsibilities include contacting delinquent customers, analyzing financial information for loan workouts, and maintaining compliance with banking regulations. Ideal candidates should have a Bachelor’s degree or relevant banking experience.

Qualifications

• Bachelor’s degree in related field of study, or parallel experience in banking.
• Strong knowledge of residential loans and banking regulations.
• Proficiency in Windows based computer systems.

Responsibilities

• Contact delinquent customers by telephone and/or mail.
• Interview borrowers to identify financial situations.
• Analyze financial information for loan workout negotiations.
• Maintain records to ensure compliance with regulations.

Skills

Strong knowledge of financial services and banking regulations

Exceptional customer service

Strong attention to detail

Ability to prioritize and handle multiple tasks

Education

Bachelor’s degree in related field of study

Tools

Computer

Job description

Dime Bank is seeking a professional in Norwich, CT, for a full-time role focused on the handling and resolution of delinquent loans. This position requires strong knowledge of financial services and exceptional customer service skills.

Responsibilities include contacting delinquent customers, analyzing financial information for loan workouts, and maintaining compliance with banking regulations. Ideal candidates should have a Bachelor’s degree or relevant banking experience.