Loan Support Specialist

DACOTAH BANK; Lemmon (SD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Health Savings Account

Life Insurance

Paid Vacation and Sick Time

Retirement Plan Options

Job summary

Dacotah Bank is seeking a loan processor to support the Lending Department by preparing loan documents and related materials. You will originate and verify documents using the bank's systems and ensure accuracy before loan closings.

You will also handle processing, servicing, auditing and reporting duties, including uploading loans and maintaining files. A focus on customer service and timely credit bureau retrieval is essential, with LaserPro expertise highly valued.

Qualifications

• 1-2 years of bank loan processing/servicing experience
• Associate degree in Finance or equivalent
• Excellent verbal communication with customers and coworkers; ability to use discretion and diplomacy
• Good math skills

Responsibilities

• Process loan documents, supporting documents and renewals for all lending officers
• Originate loan documents on the loan processor system and ensure accuracy prior to closing
• Assist in loan processing, servicing, auditing and reporting, including uploading and input of loans
• Provide prompt, courteous service to customers and obtain credit bureau reports as requested
• Stay abreast of LaserPro software changes and share updates with staff

Skills

Customer service

Verbal communication

Discretion & diplomacy

Math skills

Education

Associate degree in Finance

Tools

LaserPro

Job description

Job SummaryUnder the direction of the Lending Officer, process loan documents, supporting documents and renewals for all lending officers. Ability to perform all the duties associated with Loan Department operations in primary support of the Lending Department.Primary AccountabilitiesPerform all duties necessary to originate loan documents on the Banks loan processor system as directed by lending officers. Ensure the accuracy of these documents prior to giving to lending officers for loan closing.Assist in full range of duties pertaining to the loan processing, servicing, auditing and reporting function, including but not limited to the uploading and input of new, renewed, extended and paid off loans and file maintenance of all loans.Provide prompt and courteous service to customers.Obtain credit bureau reports as requested.Stay abreast of all credit systems (LaserPro) software changes and updates. Serve as the primary source of information on this software and share changes with appropriate staff as needed. Incumbent should have a thorough knowledge of the system, its capabilities and its application in the Bank’s lending environment.Secondary AccountabilitiesConduct special projects as assigned by supervisor.Provide assistance to new employees as needed.Provide assistance to co-workers or customers with difficult problems or inquiries. Ensure prompt and courteous response to customer inquiries.Provide input regarding the establishment of goals for the loan department and implementation of same as necessary.Prepare and maintain reports, sorting and filing in appropriate manuals/books.Perform other duties as assignedQualificationsAttainment of One - Two (1-2) years' bank customer, mortgage, or commercial loan processing/servicing experience or equivalent education in bank credit processing/servicing procedures and policies.Knowledge, skill and mental development equivalent to the completion of an Associate degree in Finance. In addition, specific technical school or AIB courses in commercial lending, consumer credit, real estate lending and/or licensing banking operations or equivalent experience is required.Successful accomplishment of specified performance objectives as outlined for the incumbent by the department and/or Bank management.Excellent verbal communication skills as evidenced by the ability to interact both in-person and over the telephone with customers and co-workers. Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers and co-workers, and a positive professional appearance at all times.Good math skills.Detailed descriptionJob SummaryUnder the direction of the Lending Officer, process loan documents, supporting documents and renewals for all lending officers. Ability to perform all the duties associated with Loan Department operations in primary support of the Lending Department.Primary AccountabilitiesPerform all duties necessary to originate loan documents on the Banks loan processor system as directed by lending officers. Ensure the accuracy of these documents prior to giving to lending officers for loan closing.Assist in full range of duties pertaining to the loan processing, servicing, auditing and reporting function, including but not limited to the uploading and input of new, renewed, extended and paid off loans and file maintenance of all loans.Provide prompt and courteous service to customers.Obtain credit bureau reports as requested.Stay abreast of all credit systems (LaserPro) software changes and updates. Serve as the primary source of information on this software and share changes with appropriate staff as needed. Incumbent should have a thorough knowledge of the system, its capabilities and its application in the Bank’s lending environment.Secondary AccountabilitiesConduct special projects as assigned by supervisor.Provide assistance to new employees as needed.Provide assistance to co-workers or customers with difficult problems or inquiries. Ensure prompt and courteous response to customer inquiries.Provide input regarding the establishment of goals for the loan department and implementation of same as necessary.Prepare and maintain reports, sorting and filing in appropriate manuals/books.Perform other duties as assignedQualificationsAttainment of One - Two (1-2) years' bank customer, mortgage, or commercial loan processing/servicing experience or equivalent education in bank credit processing/servicing procedures and policies.Knowledge, skill and mental development equivalent to the completion of an Associate degree in Finance. In addition, specific technical school or AIB courses in commercial lending, consumer credit, real estate lending and/or licensing banking operations or equivalent experience is required.Successful accomplishment of specified performance objectives as outlined for the incumbent by the department and/or Bank management.Excellent verbal communication skills as evidenced by the ability to interact both in-person and over the telephone with customers and co-workers. Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers and co-workers, and a positive professional appearance at all times.Good math skills.We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverageDental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverageHealth Savings AccountLife Insurance for the employee and familyPaid Vacation and Sick TimeRetirement Plan OptionsAdditional Perks and BenefitsExperiencePreferred2 - 4 years: Loan Processing/ServicingEducationPreferredAssociates or better in Finance or related fieldEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.