Loan Support

Fsnb; Russellville (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

FSNB is seeking a Loan Support professional in Kentucky to provide administrative and operational support to the lending department. You will assist loan officers, maintain accurate records, and ensure compliant servicing of loans while delivering excellent customer service to internal and external stakeholders.

The role requires attention to detail, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• 2–4 years of experience in loan administration or banking.
• Strong attention to detail and organization.
• Ability to multitask, prioritize, and meet deadlines.
• Proficiency with Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to handle confidential data professionally.
• Dependable self-starter.

Responsibilities

• Assist loan officers with applications and processing.
• Verify documents for accuracy and compliance.
• Prepare loan files and submit for processing.
• Support loan closings by coordinating with customers and staff.
• Respond to customer inquiries about loan status and payments.
• Support the deposit side as needed.
• Comply with laws and bank policies.
• Other duties as assigned.

Skills

Attention to detail

Multitasking

Organizational skills

Written and verbal communication

Self-starter

Tools

Microsoft Office

Job description

Position Summary

The Loan Support role provides administrative and operational support to the lending department, ensuring efficient processing, documentation, compliance, and servicing of loans. This role involves assisting loan officers, maintaining accurate records, and delivering excellent customer service to internal and external stakeholders.

Key Responsibilities

• Assist loan officers with loan applications, documentation, and related processes.
• Verify loan documents for accuracy, completeness, and compliance with bank policies and regulatory requirements.
• Prepare loan files, ensure all required documentation is included, and submit for processing or underwriting.
• Support loan closings by coordinating with customers, loan officers, and others as needed.
• Respond to customer inquiries regarding loan status, payments, and other loan-related questions.
• Support the deposit side as needed.
• Comply with all applicable laws, regulations, and bank policies and procedures.
• Other duties as assigned.

Requirements

• Two to four years of experience in loan administration, processing, banking or another relevant field.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize work, and meet deadlines.
• Proficiency with Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to handle confidential data professionally and ethically.
• Dependable and a self-starter.