Loan Solutions Specialist II — Customer Experience Pro

Lendmark Financial Services LLC

Guntersville (AL)

On-site

USD 40,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Critical care (optional)

Auto insurance (optional)

Home insurance (optional)

Pet insurance (optional)

Other ancillary insurance options (opt

Job summary

Lendmark Financial Services LLC in Guntersville, Alabama seeks a Loan Consultant II to deliver exceptional customer experience while proposing personal loan solutions. You will build a customer base through sales, loan extensions, and referrals, with emphasis on accuracy and compliance.

The role requires handling loan processes, approvals up to limits, payments, documenting transactions, and actively promoting branch products. Strong communication and cash handling skills are essential.

Qualifications

High school diploma or GED required; relevant experience preferred.
2-4+ years consumer finance or related experience.
Strong customer service and cash handling skills.

Responsibilities

Greet and assist visitors and callers; process verifications and record information.
Process payments and loan distributions; advise on loan approvals.
Approve loans up to limits and complete closings.
Handle collection accounts with calls and meetings.
Prepare reports and maintain documentation; manage cash drawer and deposits.
Actively market branch products and services to customers.