Loan Solutions Specialist — Growth & Impact

Jobtome; Victor (WV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) match

ESPP

Tuition reimbursement

PTO

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists on-site in the United States. The role emphasizes listening to customer needs, presenting tailored financing solutions, and driving branch goals while complying with loan regulations.

The position offers a base salary within the stated range plus an incentive program based on performance. The role supports professional development, offers comprehensive health and retirement benefits, and potential advancement toward leadership positions within a

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations through empathy and tailored solutions.
• Engage customers throughout the loan process and lifecycle to present solutions.
• Manage loan life cycle, including collections, while complying with laws/regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate achievement drive and goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual - Spanish

Customer service

Sales experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists on-site in the United States. The role emphasizes listening to customer needs, presenting tailored financing solutions, and driving branch goals while complying with loan regulations.

The position offers a base salary within the stated range plus an incentive program based on performance. The role supports professional development, offers comprehensive health and retirement benefits, and potential advancement toward leadership positions within a