Loan Solutions Specialist — Growth, Impact & Service

Jobtome; Edgar (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to work on-site in Wisconsin. You will listen to customer needs, present tailored loan solutions, and drive branch performance while ensuring compliant processes and quality service. The role emphasizes empathy, multi-channel communication, and meeting individual and team goals.

The position offers competitive compensation with incentives, plus opportunities for professional development and advancement within a supportive environment.

Qualifications

• Requires a High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to work on-site in Wisconsin. You will listen to customer needs, present tailored loan solutions, and drive branch performance while ensuring compliant processes and quality service. The role emphasizes empathy, multi-channel communication, and meeting individual and team goals.

The position offers competitive compensation with incentives, plus opportunities for professional development and advancement within a supportive environment.