Customer-Focused Loan Solutions Specialist

OneMain Financial Group; Maple Heights (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist in Wisconsin. The role emphasizes listening to customers and providing access to friendly, fast, and affordable financing for life’s expenses.

Base salary targets and a performance-based compensation program are highlighted, with opportunities for professional development and advancement. The position requires a high school diploma or GED, on-site location, and a schedule that may include Saturdays.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations through empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain relationships with customers throughout the loan process, offering tailored solutions.
• Manage loan lifecycle, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Contribute with a proactive, goal-oriented attitude and strong achievement drive.
• Educate customers on loan terms and optional insurance products to ensure understanding.

Skills

Sales experience

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring a Loan Sales Specialist in Wisconsin. The role emphasizes listening to customers and providing access to friendly, fast, and affordable financing for life’s expenses.

Base salary targets and a performance-based compensation program are highlighted, with opportunities for professional development and advancement. The position requires a high school diploma or GED, on-site location, and a schedule that may include Saturdays.