Loan Solutions Advisor

OneMain Financial Group

Village of Somers (WI)

On-site

USD 42,000 - 68,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group seeks a Loan Sales Specialist in Wisconsin to listen to customer needs and provide financing options. You will engage customers through the loan process, presenting tailored solutions and supporting branch goals while staying compliant.

The role emphasizes customer service, teamwork, and growth opportunities within a supportive environment. Bilingual Spanish is a plus.

Qualifications

High School Diploma or GED required.
Sales, Collections or Customer Service experience preferred.
Bilingual Spanish is a plus.

Responsibilities

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options