Loan Solutions Specialist - Grow Your Finance Career

OneMain Financial Group; Shepherd (TX); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to needs and providing access to financing for life’s expenses. The role thrives in a competitive environment with opportunities for advancement, and offers a strong pathway to leadership roles such as Branch Manager.

The position emphasizes multitasking, empathetic service, and proactive engagement across channels, with a focus on compliant loan processes and customer education.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely and efficient service.
• Exceed customer expectations with ease, empathy, and encouragement to meet individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle, offering tailored solutions.
• Manage the loan lifecycle, including collections activities, while complying with all laws and regulations.
• Interact with customers and other teams via phone, email, chat, and internal systems.
• Demonstrate passion for achievement with an internal drive and goal-oriented attitude.
• Educate customers on optional insurance products and clearly explain loan terms and options.

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to needs and providing access to financing for life’s expenses. The role thrives in a competitive environment with opportunities for advancement, and offers a strong pathway to leadership roles such as Branch Manager.

The position emphasizes multitasking, empathetic service, and proactive engagement across channels, with a focus on compliant loan processes and customer education.