Loan Solutions Specialist - Fast, Friendly Financing

Jobtome; Hillsboro (OR); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to engage customers throughout the loan process, present tailored solutions, and manage loan lifecycles including collections activities while ensuring compliance with laws and regulations. The role emphasizes delivering exceptional service and meeting both individual and branch goals.

On-site position with weekday hours and occasional extended hours, including potential Saturdays.

Qualifications

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to engage customers throughout the loan process, present tailored solutions, and manage loan lifecycles including collections activities while ensuring compliance with laws and regulations. The role emphasizes delivering exceptional service and meeting both individual and branch goals.

On-site position with weekday hours and occasional extended hours, including potential Saturdays.