Loan Solutions Specialist — Fast Financing & Impact

OneMain Financial Group; Saint Anthony (MN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Minnesota to help customers access financing for life's needs. You will multi-task, deliver empathetic service, and drive branch goals in a competitive environment with opportunities for professional advancement.

The role offers base salary $19–$23 per hour plus a performance-based incentive program, full-time hours Mon-Fri with some extended hours, benefits including health coverage, a 401(k) match, tuition reimbursement, and paid

Qualifications

• Requires a High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Minnesota to help customers access financing for life's needs. You will multi-task, deliver empathetic service, and drive branch goals in a competitive environment with opportunities for professional advancement.

The role offers base salary $19–$23 per hour plus a performance-based incentive program, full-time hours Mon-Fri with some extended hours, benefits including health coverage, a 401(k) match, tuition reimbursement, and paid