Loan Solutions Specialist: Customer Finance Advisor

OneMain Financial Group; Clearwater (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Clearwater, FL seeks a Loan Sales Specialist to listen to customers and connect them with friendly, fast, and affordable financing. You will thrive in a competitive environment while growing your career through robust training and advancement opportunities. On-site role with a Monday–Friday schedule and occasional extended hours.

Bilingual Spanish is a plus. Benefits include health coverage, retirement plans, tuition reimbursement, paid time off, and other employee

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask to deliver timely, efficient service.
• Meet customer expectations with empathy and results toward branch goals.
• Engage customers throughout the loan process and present tailored solutions.
• Manage loan life cycle including collections while complying with laws.
• Use multiple channels (phone, email, chat) to communicate with customers.
• Promote optional insurance products with clear loan terms.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Clearwater, FL seeks a Loan Sales Specialist to listen to customers and connect them with friendly, fast, and affordable financing. You will thrive in a competitive environment while growing your career through robust training and advancement opportunities. On-site role with a Monday–Friday schedule and occasional extended hours.

Bilingual Spanish is a plus. Benefits include health coverage, retirement plans, tuition reimbursement, paid time off, and other employee