Financing Solutions Advisor

OneMain Financial Group; Inwood (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Florida is seeking a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast, and affordable financing for life’s expenses. The role offers competitive compensation with incentives and opportunities for professional development and advancement.

You will handle loan processes from initial contact through closure, collaborate with other departments, and uphold compliance while delivering excellent customer service.

Qualifications

• High School Diploma or GED is required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask effectively and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle, offering tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with applicable laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement with a strong internal drive and goal-oriented attitude.
• Educate and inform customers on optional insurance products, ensuring understanding of loans, terms and options.

Skills

Bilingual - Spanish

Sales experience

Customer service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial Group in Florida is seeking a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast, and affordable financing for life’s expenses. The role offers competitive compensation with incentives and opportunities for professional development and advancement.

You will handle loan processes from initial contact through closure, collaborate with other departments, and uphold compliance while delivering excellent customer service.