Loan Solutions Specialist – Bilingual (Spanish)

OneMain Financial Group; Unionville (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You will listen to needs, guide customers through loan options, and work toward branch goals in a supportive environment.

The role offers professional development and advancement opportunities, with benefits and a competitive compensation package including incentives. Excellent communication and customer service are essential.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely, efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for individual and branch goals.
• Develop new connections and engage customers throughout the loan process and life cycle, offering tailored solutions.
• Manage the loan life cycle, including collections activities, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and internal systems.
• Demonstrate drive to achieve and maintain a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms and options.

Skills

Sales

Customer Service

Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You will listen to needs, guide customers through loan options, and work toward branch goals in a supportive environment.

The role offers professional development and advancement opportunities, with benefits and a competitive compensation package including incentives. Excellent communication and customer service are essential.