Bilingual Loan Specialist – Spanish Speaking

Jobtome; York (York County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Employee Stock Purchase Plan

Tuition Reimbursement

Paid Time Off

Sick Leave

Paid Holidays

Volunteer Time Off

Job summary

OneMain is hiring Loan Sales Specialists to empower customers with accessible financing options and a supportive work environment. The role emphasizes listening to customer needs, delivering timely service, and driving both individual and branch targets.

You will collaborate across channels and develop solutions tailored to each borrower’s situation. The position offers opportunities for professional development and advancement, with competitive rewards and a comprehensive benefits package

Qualifications

• High School Diploma or GED required.
• Preferred: experience in Sales, Collections or Customer Service.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations with empathy and drive to achieve loan-related outcomes.
• Develop and maintain connections with customers throughout the loan lifecycle and present tailored solutions.
• Manage the loan lifecycle, including collections, while complying with applicable laws and regulations.
• Engage with customers via phone, email, chat and in-house systems.
• Demonstrate achievement-drive and goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists to empower customers with accessible financing options and a supportive work environment. The role emphasizes listening to customer needs, delivering timely service, and driving both individual and branch targets.

You will collaborate across channels and develop solutions tailored to each borrower’s situation. The position offers opportunities for professional development and advancement, with competitive rewards and a comprehensive benefits package