Loan Solutions Specialist

Mariner Finance; Buffalo (NY); On-site; USD 24,796 - 34,164; Full time

Job summary

A financial services company in Buffalo is seeking a dedicated loan consultant to provide exceptional customer service and process loan applications. Ideal candidates will have at least one year of experience in customer service or sales, along with strong communication skills. The role includes contacting past-due customers and maintaining cash drawer responsibilities. This position offers a competitive hourly wage ranging from $18.00 to $24.80 and requires reliable transportation.

Qualifications

• Minimum one year of experience in a customer service or sales position.
• Reliable transportation required.
• Ability to communicate effectively with customers and company personnel.
• Demonstrated interpersonal skills in demanding situations.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Contact customers with past-due balances to offer solutions.
• Maintain a cash drawer and deliver daily deposits.

Skills

Customer service experience

Sales skills

Problem-solving skills

Communication skills

Bilingual fluency in Spanish/English

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A financial services company in Buffalo is seeking a dedicated loan consultant to provide exceptional customer service and process loan applications. Ideal candidates will have at least one year of experience in customer service or sales, along with strong communication skills. The role includes contacting past-due customers and maintaining cash drawer responsibilities. This position offers a competitive hourly wage ranging from $18.00 to $24.80 and requires reliable transportation.