Loan Solutions Consultant: Fast, Customer-Focused Financing

OneMain Financial Group; Old Point Station (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing. You will thrive in a competitive environment where hard work drives success and professional development opportunities are available.

The role focuses on engaging customers through multiple channels, managing loan life cycles, and meeting branch goals while delivering excellent service and education about loan options and

Qualifications

• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations through empathy and encouragement to meet individual and branch goals.
• Develop new connections and retain customers through the loan process with tailored solutions.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers and departments through phone, email, chat and in-house systems.
• Demonstrate passion for achievement and a drive to succeed and meet goals.
• Educate customers on optional insurance products and loan terms and options.

Skills

Sales experience

Customer service experience

Spanish bilingual

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing. You will thrive in a competitive environment where hard work drives success and professional development opportunities are available.

The role focuses on engaging customers through multiple channels, managing loan life cycles, and meeting branch goals while delivering excellent service and education about loan options and