Loan Solutions Consultant

OneMain Financial; Plainfield (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Illinois is hiring Loan Sales Specialists to help customers access affordable financing for life’s expenses. The role rewards hard work with professional development and advancement opportunities in a dynamic, supportive environment.

Responsibilities include multitasking, exceeding expectations, building connections, managing loan lifecycles including collections, and using multiple channels to educate customers on loan terms and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual Spanish skills are a plus.

Responsibilities

• Multitask effectively and adapt to dynamic demands of the role.
• Exceed customer expectations with ease, empathy, and encouragement.
• Develop new connections and maintain relationships throughout the loan process.
• Manage loan life cycle including collections while staying compliant with laws.
• Engage customers through phone, email, chat and in-house systems.
• Demonstrate passion for achievement and goal orientation.
• Educate customers on loan terms and optional insurance options.

Skills

Sales

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Illinois is hiring Loan Sales Specialists to help customers access affordable financing for life’s expenses. The role rewards hard work with professional development and advancement opportunities in a dynamic, supportive environment.

Responsibilities include multitasking, exceeding expectations, building connections, managing loan lifecycles including collections, and using multiple channels to educate customers on loan terms and optional insurance products.