Loan Solutions Advisor — Fast, Friendly Financing

OneMain Financial Group; Hummelstown (Dauphin County); In loco; USD 32.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellbeing options

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Descrizione del lavoro

OneMain is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. This on-site role offers professional development in a dynamic, competitive environment with strong team support.

You will manage loan lifecycles, engage customers through multiple channels, and contribute toward branch goals with empathy and accuracy. A high school diploma or GED is required; bilingual Spanish is a plus and prior sales/collections/customer service

Competenze

• High School Diploma or GED required.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual - Spanish is a plus.

Mansioni

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws.
• Engage with customers and other departments through phone, email, chat and in-house systems.
• Show passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Conoscenze

Sales

Collections

Customer Service

Formazione

High School Diploma or GED

Descrizione del lavoro

OneMain is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. This on-site role offers professional development in a dynamic, competitive environment with strong team support.

You will manage loan lifecycles, engage customers through multiple channels, and contribute toward branch goals with empathy and accuracy. A high school diploma or GED is required; bilingual Spanish is a plus and prior sales/collections/customer service