Loan Solutions Advisor — Fast, Empathetic Financing

OneMain Financial Group; Laredo (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching up to 4%

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days/yr)

Paid sick leave (prorated)

11 paid holidays

Volunteer time (3 days/yr)

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with fast, affordable financing for life’s expenses at a campus-style environment. You will engage clients, present tailored loan solutions, and support customers through the entire loan lifecycle across multiple channels.

The role requires a high school diploma, with preferred experience in sales or customer service, and Spanish language ability. Onsite schedule is Monday–Friday, with occasional extended hours including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations with ease, empathy, and encouragement to meet branch goals.
• Develop new connections and engage customers through the loan process with tailored solutions.
• Manage loan life cycle including collections while complying with laws and regulations.
• Engage with customers across channels (phone, email, chat, in-house systems).
• Educate customers on insurance products and loan terms and options.

Skills

Sales experience

Customer service

Communication

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with fast, affordable financing for life’s expenses at a campus-style environment. You will engage clients, present tailored loan solutions, and support customers through the entire loan lifecycle across multiple channels.

The role requires a high school diploma, with preferred experience in sales or customer service, and Spanish language ability. Onsite schedule is Monday–Friday, with occasional extended hours including Saturdays.