Loan Solutions Advisor: Fast, Friendly Financing

OneMain Financial Group; Tucson (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching (up to 4%)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement, while contributing to branch and individual goals.

The role involves educating customers on loan options, managing the loan lifecycle, and engaging clients through multiple channels. A high school diploma is required, with preference for Spanish bilingual candidates.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask to deliver timely, efficient service.
• Exceed customer expectations with empathy and results.
• Develop connections and maintain relationships throughout the loan process.
• Manage loan life cycle, including collections, while ensuring compliance.
• Engage customers via phone, email, chat and internal systems.
• Demonstrate drive, achievement orientation and goal focus.
• Educate customers on insurance products and loan terms.

Skills

Sales experience

Customer service

Collections experience

Communication skills

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement, while contributing to branch and individual goals.

The role involves educating customers on loan options, managing the loan lifecycle, and engaging clients through multiple channels. A high school diploma is required, with preference for Spanish bilingual candidates.