Loan Solutions Advisor – Fast, Customer-Focused Financing

OneMain Financial Group; Penrose (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%…)

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group in Penrose, CO is seeking a Loan Sales Specialist to listen to customers and provide access to friendly, fast, and affordable financing. You will thrive in a competitive, goal-oriented environment with opportunities for professional growth.

Responsibilities include engaging customers through multiple channels, guiding them through the loan lifecycle, and educating them about terms and optional insurance.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely, efficient service.
• Exceed customer expectations with empathy and drive, contributing to branch goals.
• Develop connections with customers and guide them through the loan process with tailored solutions.
• Manage the loan lifecycle, including collections activities, while complying with laws and regulations.
• Engage with customers and colleagues via phone, email, chat, and our systems to provide seamless service.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Penrose, CO is seeking a Loan Sales Specialist to listen to customers and provide access to friendly, fast, and affordable financing. You will thrive in a competitive, goal-oriented environment with opportunities for professional growth.

Responsibilities include engaging customers through multiple channels, guiding them through the loan lifecycle, and educating them about terms and optional insurance.