Loan Solutions Advisor – Fast, Friendly Financing

OneMain Financial Group; San Marcos (CA); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain, a leading lender, seeks Loan Sales Specialists who help customers access friendly, fast, and affordable financing for life’s expenses. The role rewards hard work with professional development and advancement opportunities in a supportive environment.

You will engage customers through multiple channels, manage loan life cycles, and educate on insurance options while aiming to exceed branch goals. On-site work with standard daytime hours, some extended hours.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement, achieving branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle.
• Manage the loan life cycle, including collections activities, while staying compliant with laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Show passion for achievement with an internal drive and goal-oriented attitude.
• Educate customers on optional insurance products, ensuring understanding of loans, terms, and options.

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain, a leading lender, seeks Loan Sales Specialists who help customers access friendly, fast, and affordable financing for life’s expenses. The role rewards hard work with professional development and advancement opportunities in a supportive environment.

You will engage customers through multiple channels, manage loan life cycles, and educate on insurance options while aiming to exceed branch goals. On-site work with standard daytime hours, some extended hours.