Loan Solutions Advisor

OneMain Financial Group; Sullivan's Island (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with tailored financing solutions and guide them through the loan life cycle. The role rewards performance with incentives and opportunities for advancement within a supportive team environment.

The on-site position requires a High School Diploma or GED and may favor candidates with prior Sales, Collections or Customer Service experience.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual Spanish ability.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Develop connections and engage customers throughout the loan process with tailored solutions.
• Manage the life cycle of loans, including collections activities while adhering to laws and regulations.
• Engage customers and other departments via phone, email, chat and our systems.
• Demonstrate drive to achieve and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Spanish bilingual

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with tailored financing solutions and guide them through the loan life cycle. The role rewards performance with incentives and opportunities for advancement within a supportive team environment.

The on-site position requires a High School Diploma or GED and may favor candidates with prior Sales, Collections or Customer Service experience.