Loan Solutions Advisor

Jobtome; Custer Township (MI); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial is seeking a Loan Sales Specialist to help customers access responsible financing and manage loan life cycles with a supportive team.

You will engage clients through phone, email, and our in-house systems, delivering tailored solutions while upholding regulatory standards and achieving branch goals. The role offers on-site work in Michigan with clear career development and incentives.

Formación

• Requires high school diploma or GED.
• Preferred: Sales, collections or customer service experience.
• Preferred: bilingual in Spanish.

Responsabilidades

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations with ease, empathy and encouragement toward goals.
• Develop and maintain connections with customers throughout the loan process.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers via phone, email, chat and in-house systems.
• Demonstrate drive to achieve goals and maintain a proactive attitude.
• Educate customers on loan options and optional insurance products.

Conocimientos

Customer service

Sales

Communication

Bilingual Spanish

Educación

High School Diploma or GED

Herramientas

CRM software

In-house systems

Phone support tools

Descripción del empleo

OneMain Financial is seeking a Loan Sales Specialist to help customers access responsible financing and manage loan life cycles with a supportive team.

You will engage clients through phone, email, and our in-house systems, delivering tailored solutions while upholding regulatory standards and achieving branch goals. The role offers on-site work in Michigan with clear career development and incentives.