Lending Support Supervisor - Consumer Documentation

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Work-life balance

Medical, dental, vision plan

401(k) with employer match

Learning, development and career_adv"}

Job summary

First National Bank Alaska is seeking a Lending Support Supervisor to lead the Consumer Documentation team. You will guide staff, ensure accuracy, timeliness, and compliance in loan documentation while delivering outstanding customer service.

This role emphasizes process improvement, strong attention to detail, and collaboration with other units to maintain top service standards in Anchorage, AK.

Qualifications

• Demonstrated leadership and team supervision experience.
• Ability to oversee daily consumer loan documentation operations.
• Commitment to accurate, timely and compliant service.

Responsibilities

• Oversee daily operations in the Consumer Loan Documentation Unit.
• Ensure accurate and timely processing of loan documentation.
• Support continuous improvement and customer-focused service.

Skills

Leadership

Customer service

Operations management

Compliance

Job description

Lending Support Supervisor - Consumer Documentation

First National Bank Alaska

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers.

Join Our Team as a Lending Support Supervisor! Are you a detail-oriented leader with a passion for guiding teams and ensuring exceptional customer service? We’re looking for a lending Support Supervisor to oversee daily operations in the Consumer Loan Documentation Unit to ensure accurate, timely, compliant and customer-focused service. This role handles unit-level operational issues and supports continuous improvement.

FNBA Careers – Shape Your Tomorrow

• Strong work/life balance; paid time off and flexible work options
• Generous medical, dental, vision plan and Health Savings Account
• 401(k) with employer match
• Learning, development and career advancement
• Opportunities to make a positive difference in your community!

FNBA is an Equal Opportunity and Aff… VEVRRA Federal Contractor This Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Anchorage, AK