Loan Servicing Specialist II

CoBank; Greenwood Village (CO); Hybrid; USD 54,000 - 62,000; Full time

Benefits offered by this job

Hybrid work model

Medical, Dental, Vision

401k with employer match

Tuition reimbursement

CoBank University

Volunteer days

GEM awards

Job summary

CoBank is seeking a Loan Servicing Specialist to manage a portfolio of complex syndicated, bilateral, and wholesale loans. You will act as liaison for borrowers, syndicate lenders, Farm Credit partners, and internal teams, ensuring accurate processing and timely issue resolution.

Qualified candidates have a high school diploma or GED and at least 2 years in banking or financial services, with experience in ACBS and loan administration processes.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of banking or financial services experience.
• Experience with loan servicing and administration is preferred.

Responsibilities

• Process payments, disburse funds, and set rates in ACBS.
• Books borrowers, credit facilities, loans, and fees in systems.
• Review reconciliations and maintain loan records.
• Collaborate with borrowers, lenders, and internal teams.

Skills

Loan servicing

Customer service

Attention to detail

Education

High school diploma or GED

Tools

ACBS

Job description

Benefits Overview

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best!

Remarkable Benefits Offered by CoBank

• Careers with a purpose
• Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
• Competitive Compensation & Incentive
• Hybrid work model: flexible arrangements for most positions
• Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
• Robust associate training and development with CoBank University
• Tuition reimbursement for higher education
• Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
• Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
• Associate Resource Groups: creating a culture of respect and inclusion
• Recognize a fellow associate through our GEM awards

Job Description

Responsible for the servicing and administration of a portfolio of complex syndicated, bilateral, and wholesale loans where CoBank may be the Administrative Agent, a syndicate lender, or a direct lender. Acts as the liaison and operational point of contact for borrowers, syndicate lenders, Farm Credit System partners, and internal CoBank departments. Identifies, analyzes and resolves issues, answers questions, and proactively identifies loan administration challenges and risks to support quality control. Works collaboratively with teammates and stakeholders to facilitate continuous process improvement by leveraging operational excellence principles.

Essential Functions

• Performs all loan servicing and administration activities in expected timeframes and according to documented policies and procedures, including:
• Processes payment application, funds disbursement, and rate setting transactions in ACBS, and notifies syndicate members and sold participations of transactions.
• Books new borrowers, credit facilities, loans, letters of credit and fees in loan administration systems.
• Completes ongoing customer, credit facility, and loan level maintenance.
• Reviews, documents, and resolves items appearing on reconciliations and control reports timely and accurately.
• Supports non-processing tasks, initiatives, and projects.
• Reads and interprets credit agreements as they relate to loan servicing and administration.
• Serves as “Mission Critical Personnel” for business continuity and reduced staffing scenarios.

Education

• High school diploma or GED required

Work Experience

• 2 years of experience, preferably in banking or financial services required

Physical Exertion Details

Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Travel Requirement Details

Occasional Travel occurs infrequently (typically, once a month or less).

About CoBank

The base pay range for this role is between $54,300 - $62,100. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.

CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.

REASONABLE ACCOMMODATION

We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing [e-mail]. Include your contact information and specific details about your requested accommodation.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

CoBank is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.