Loan Servicing Specialist I - Commercial

First United Bank; Durant (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

First United Bank in Durant, OK is seeking a Loan Servicing Specialist I - Commercial to ensure accurate and timely loan servicing in line with policy and procedures.

You will upload transactions to the CORE loan accounting system, maintain loan data, apply payments, and balance accounts with participating institutions, while generating reports and supporting internal customers with inquiries.

Qualifications

• High school diploma or GED required.
• Minimum one year working experience in the loan area.
• Six months to one year of hands-on experience with boarding loans or performing maintenance in a CORE loan accounting system.
• Good understanding of financial institution products and services preferred.
• Technical/commercial competencies include strong understanding of loans and loan products; proficient Word/Excel.

Responsibilities

• Upload loan transactions accurately and timely to the core loan accounting system.
• Maintain accurate and timely file maintenance and adjustments of loan data.
• Apply payments accurately and timely.
• Balance participating loan accounts with other institutions.
• Send/receive payment advices and confirm transactional information.
• Process daily and monthly CORE reports and other designated reports.
• Assist internal customers with routine loan inquiries.

Skills

Customer service

Organizational skills

Problem solving

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Join Our Team!We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our \"Get Started\" section to take your first step to being a part of First United.The PositionJob TitleLoan Servicing Specialist I - CommercialJob DescriptionSUMMARYThis position is responsible for ensuring effective Loan Servicing functions in accordance with First United policies and standards.MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)Uploads loan transactions accurately and timely to the core loan accounting system in accordance with approved request, policies and procedures.Ensures accurate and timely file maintenance and/or adjustments of loan data in core loan accounting system.Ensures accurate and timely application of payments received.Ensures participated loan accounts balance with participating financial institutions. Sends and receives payment advice, confirms transactional information and follow up correspondence with participating financial institution.Processes daily and monthly reports generated from CORE loan accounting system and other reports as designated.Assists internal customers with routine loan inquiries.ADDITIONAL DUTIES AND RESPONSIBILITIESMaintains a professional work/copy room environmentAssists other departments as needed.Handles internal customer complaints and communicates issues to supervisor as needed.Recommends to supervisor possible methods to improve department efficiency.Completes all required compliance exams on a yearly basis.Adherence to all First United Policies and Procedures.Dresses professionally.Other duties as assigned by supervisor.EMPLOYEE SPECIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and Work ExperienceHigh school diploma or GED requiredMinimum one year working experience in the loan area of a banking institution.Six months to one year of hands-on experience with boarding loans or performing maintenance in a CORE loan accounting system.Good understanding of financial institution products and services preferred.Technical/Functional CompetenciesStrong understanding of loans and loan products preferred.Excellent use of Microsoft Word and Excel preferred.Good understanding of computer spreadsheet and word processing programs.Ability to initiate tasks and projects with little or no supervision.Exceptional customer service skills.Good problem-solving and decision making skills.Demonstrates good judgment.Strong organizational skills.Strong interpersonal skills and ability to work well with a wide range of people.Ability to communicate well with internal customers by all means of communication including written, verbal, and non-verbal communication.Willingness to accept additional responsibilities.Dependable and adheres to time lines and schedules.NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.#LI-BR1All Locations:Durant-CorporateIf any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [e-mail] for assistance.First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.