Loan Servicing Specialist — Entry Level

seattle-credit-union-careers; Washington; Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Low-cost medical contributions

Job summary

Seattle Credit Union is seeking a Loan Servicing Associate to support the Mortgage Lending team. This entry-level role emphasizes accuracy, organization, and customer service in a financial services setting.

Based in the Greater Seattle area, the position is hybrid, combining remote work with in-office collaboration. You will gain exposure to loan setup, data validation, and document coordination while growing within a mission-driven credit union focused on member prosperity.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• 1+ year of experience in a financial services, administrative, or customer service role.
• Strong attention to detail and accuracy in data entry.
• Basic proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Willingness to learn and adapt in a fast-paced environment.
• Strong communication and organizational skills.

Responsibilities

• Assist with the setup of new loans in FiServ, ensuring data is entered accurately and completely.
• Perform data entry and basic validation of borrower and loan information.
• Support the processing of borrower information changes, such as address or contact updates.
• Coordinate with origination and funding teams to ensure accurate loan documentation.
• Track and follow up on lien releases and title documentation.
• Maintain organized records and assist with document management and filing.
• Provide general administrative support to the Loan Servicing team.
• Participate in training and development activities to build knowledge of loan servicing operations.
• Demonstrate commitment to SCU Values.
• Maintain regular and punctual attendance.
• Consistently meets deadlines and project deliverables.
• Efficiently produces quality work product that align with varying levels of difficulty and turnaround times.
• Effectively adjusts to changing and evolving priorities and expectations.
• Other duties as assigned.

Skills

Attention to detail

Data entry

Customer service

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

FiServ

Microsoft Office

Job description

Seattle Credit Union is seeking a Loan Servicing Associate to support the Mortgage Lending team. This entry-level role emphasizes accuracy, organization, and customer service in a financial services setting.

Based in the Greater Seattle area, the position is hybrid, combining remote work with in-office collaboration. You will gain exposure to loan setup, data validation, and document coordination while growing within a mission-driven credit union focused on member prosperity.