Loan Servicing Specialist

Frontline Source Group - Nationwide Staffing & Executive Search; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous PTO and paid holidays

Occasional in-person team events

Collaborative team culture

Job summary

A healthcare FinTech organization based in Nashville is seeking a Loan Servicing Representative to efficiently manage loan servicing workflows. Ideal candidates will have 2–5 years of relevant experience and strong attention to detail. Responsibilities include posting payments, managing invoicing, and collaborating with internal teams. The role offers remote work with competitive benefits, including medical coverage and generous PTO, while requiring residence in Tennessee.

Qualifications

• 2–5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar roles.
• Experience with payment posting, invoicing, or reconciliation work.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Manage day-to-day loan servicing workflows and financial data.
• Post payments and process transactions accurately.
• Collaborate with internal teams for funding and reporting.

Skills

Attention to detail

Written and verbal communication skills

Data management using Excel

Education

Bachelor’s degree preferred

Job description

Are you experienced in loan servicing or healthcare revenue cycle? Our healthcare FinTech client in Nashville, Tennessee is seeking a detail-oriented Loan Servicing Representative to join their growing team. Enjoy competitive compensation, remote work, and the opportunity to make a meaningful impact on patient financial experiences. While this is remote, you must live in Tennessee.

Company Profile:

Innovative organization operating at the intersection of healthcare and financial services

Loan Servicing Representative Role:

The Loan Servicing Representative is a critical, detail-driven role responsible for managing day-to-day loan servicing and transactional workflows. This Loan Servicing Representative position focuses on accuracy, ownership, and efficiency in processing financial data and supporting internal teams.

• Posting payments and processing transactions with a high level of accuracy
• Supporting funding requests and ensuring timely delivery of reports to banking partners
• Managing invoicing and following up on outstanding balances
• Maintaining clean and accurate account records and resolving exceptions
• Performing reconciliation and identifying discrepancies in financial data
• Collaborating cross-functionally with accounting, customer success, and servicing teams
• Communicating professionally with customers when needed (low-touch interaction)
• Utilizing Excel and internal systems to manage and track data

Loan Servicing Representative Background Profile:

• 2–5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional/accounting roles
• Bachelor’s degree preferred but not required
• Experience with payment posting, invoicing, or reconciliation work
• High attention to detail with the ability to identify and correct errors
• Strong written and verbal communication skills
• Ability to work independently and manage multiple priorities

Features and Benefits:

• Comprehensive medical, dental, and vision coverage
• Generous PTO and paid holidays
• Fully remote work environment (Tennessee-based) with occasional in-person team events
• Collaborative, supportive team culture with strong leadership
• Opportunity to grow within a stable and expanding organization
• Hands-on training and exposure to healthcare financial systems
• Meaningful work that directly impacts patient financial experiences