Loan Servicing Specialist

Montana Nonprofit Association; Great Falls (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Montana Nonprofit Association in Great Falls, MT seeks a qualified Loan Servicing Administrator to manage and close loan files, process payments, and maintain accurate loan records in office. Proficiency in Microsoft Office and familiarity with loan processing software are required.

Strong communication and time-management skills are essential for this detail-oriented role. The position focuses on mortgage loan servicing, onboarding new loans, and handling end-of-month tasks, while coordinating

Qualifications

• Two-year college degree with three years of experience in administration, accounting, or finance related field, or five years equivalent experience.
• Strong written and oral communication; able to organize time with high attention to detail.
• Extensive experience with Microsoft Office; familiarity with loan processing software.
• Ability to establish and maintain effective working relationships with coworkers, supervisors, contractors, and vendors.

Responsibilities

• Close out all NWMT and GAHF electronic loan files by monitoring and collecting all trailing documents.
• Maintain the filing of lending’s physical legal documents and electronic loan files.
• Provide accurate and timely completion of core loan servicing functions including, but not limited to: Mortgage loan servicing process for all loan programs; Onboarding of new loans into loan servicing database; Processing of loan payments; Credit bureau and bankruptcy reporting; Responding to payoff requests; Month end servicing tasks including balancing escrow accounts and reporting.
• Monitor delinquencies and pursue collection efforts on delinquent loans.
• Monitor and maintain up to date insurance notifications.
• Process monthly reconveyance procedures for paid off and written off loans.
• Process all required year-end notices and complete their mailings as needed.
• Work closely with attorneys to support foreclosure, bankruptcy and legal proceedings as needed.
• Support administrative needs for Great Falls and remote offices as directed including activities such as processing mail, addressing maintenance needs and maintaining general office procedures.
• Provide backup to the Accounting and Administrative Specialist as needed.
• Participate in lending committees, board meetings, and staff meetings and activities.
• Participate in departmental planning and training as requested.
• Perform other duties as assigned

Skills

Communication skills

Time management

Microsoft Office

Loan processing software

Detail oriented

Education

Two-year degree + admin/finance exp

Tools

Microsoft Office Suites

Loan processing software

Job description

Minimum Qualifications

Two-year college degree and three years of experience in administration, accounting, or finance related field, or five years equivalent experience. Position must be able to communicate effectively, both orally and in writing, and effectively organize and manage time, with high attention to detail. Extensive experience in Microsoft Office Suites and familiarity with loan processing and servicing software are preferred. Must be able to establish and maintain effective working relationships with co-workers, supervisors, contractors, and vendors. The position is in Great Falls, Montana and requires in-person work in the office.

• Close out all NWMT and GAHF electronic loan files by monitoring and collecting all trailing documents
• Maintain the filing of lending’s physical legal documents and electronic loan files
• Provide accurate and timely completion of core loan servicing functions including, but not limited to:
• Mortgage loan servicing process for all loan programs
• Onboarding of new loans into loan servicing database
• Processing of loan payments
• Credit bureau and bankruptcy reporting
• Responding to payoff requests
• Month end servicing tasks including balancing escrow accounts and reporting
• Monitor delinquencies and pursue collection efforts on delinquent loans
• Monitor and maintain up to date insurance notifications

Minimum Qualifications

Two-year college degree and three years of experience in administration, accounting, or finance related field, or five years equivalent experience. Position must be able to communicate effectively, both orally and in writing, and effectively organize and manage time, with high attention to detail. Extensive experience in Microsoft Office Suites and familiarity with loan processing and servicing software are preferred. Must be able to establish and maintain effective working relationships with co-workers, supervisors, contractors, and vendors. The position is in Great Falls, Montana and requires in-person work in the office.

Essential Duties And Responsibilities

• Close out all NWMT and GAHF electronic loan files by monitoring and collecting all trailing documents
• Maintain the filing of lending’s physical legal documents and electronic loan files
• Provide accurate and timely completion of core loan servicing functions including, but not limited to:
• Mortgage loan servicing process for all loan programs
• Onboarding of new loans into loan servicing database
• Processing of loan payments
• Credit bureau and bankruptcy reporting
• Responding to payoff requests
• Month end servicing tasks including balancing escrow accounts and reporting
• Monitor delinquencies and pursue collection efforts on delinquent loans
• Monitor and maintain up to date insurance notifications

Process monthly reconveyance procedures for paid off and written off loans

Process all required year-end notices and complete their mailings as needed

Work closely with attorneys to support foreclosure, bankruptcy and legal proceedings as needed

Administration

Support administrative needs for Great Falls and remote offices as directed including activities such as processing mail, addressing maintenance needs and maintaining general office procedures

Other Duties

• Provide backup to the Accounting and Administrative Specialist as needed
• Participate in lending committees, board meetings, and staff meetings and activities
• Participate in departmental planning and training as requested
• Perform other duties as assigned