Loan Servicing Specialist

Coforge Limited; Dallas (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Coforge Ltd. in Dallas is seeking a Loan Servicing Specialist to manage and service loan accounts. You will handle payments, maintain records, respond to inquiries, and ensure compliance with company policies. A strong focus is on accuracy and customer service.

You will collaborate with a professional team, prepare reports, and use loan servicing software and MS Office to support daily operations. This onsite role offers a competitive hourly wage and growth opportunities in financial services.

Qualifications

• Experience in loan servicing or related financial service.
• Strong communication and customer service skills.
• Attention to detail and ability to work independently in a fast-paced environment.
• Proficiency in using loan servicing software and Microsoft Office applications.

Responsibilities

• Managing the day-to-day servicing of loan accounts, including payment processing and account updates.
• Communicating with clients via phone, email, and chat to resolve inquiries related to loan accounts.
• Assisting in the preparation of reports and documentation required for loan servicing.
• Ensuring compliance with all regulatory guidelines and internal policies.

Skills

Loan servicing knowledge

Attention to detail

Data entry

Analytical skills

Communication skills

Teamwork

Time management

Tools

MS Office

Loan servicing software

CRM software

Databases

Job description

Company Name: Coforge Ltd.

Job Title: Loan Servicing Specialist

Job Description: As a Loan Servicing Specialist at Coforge Ltd., you will be responsible for managing and processing various loan transactions. Your primary duties will include handling loan inquiries, processing payments, maintaining loan records, and ensuring compliance with company policies and regulations. You will collaborate with team members to provide exceptional service to clients and assist in resolving any issues that may arise during the loan servicing process.

Skills Required:

• Strong understanding of loan servicing processes and procedures
• Excellent attention to detail and accuracy
• Proficient in data entry and record management
• Strong analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently and within a team environment
• Time management skills to handle multiple tasks and meet deadlines

Tools Required:

• Proficiency in MS Office Suite (Excel, Word, Outlook)
• Familiarity with loan servicing software and databases
• Experience with customer relationship management (CRM) systems
• Basic understanding of financial principles and loan products

Location: Onsite in Dallas

Pay Rate: $22/hr on W2

If you possess the necessary skills and are looking for a dynamic and rewarding opportunity in the financial services sector,

About the Role:

As a Loan Servicing Specialist at Coforge Ltd., you will be responsible for managing and servicing loan accounts for our clients. This position requires a strong understanding of loan processes and customer service skills to assist borrowers effectively. You will engage with clients to provide information about their loan terms, payment options, and address any inquiries or issues they may have.

About the Team:

You will be joining a dedicated team of professionals focused on delivering exceptional service in the loan servicing industry. The team collaborates closely to ensure efficient operations and client satisfaction. There is a strong support system in place, encouraging continuous learning and development among team members.

You are Responsible for:

• Managing the day-to-day servicing of loan accounts, including payment processing and account updates.
• Communicating with clients via phone, email, and chat to resolve inquiries related to loan accounts.
• Assisting in the preparation of reports and documentation required for loan servicing.
• Ensuring compliance with all regulatory guidelines and internal policies.

To succeed in this role – you should have the following:

• Previous experience in loan servicing or a related financial service.
• Strong communication and customer service skills to effectively interact with clients.
• Attention to detail and the ability to work independently in a fast-paced environment.
• Proficiency in using loan servicing software and Microsoft Office applications.

This position is on-site in Dallas with a pay rate of $22/hr on W2.