Loan Servicing Specialist

Bcb-Community-Bank; Bayonne (NJ); On-site; USD 36,000 - 41,000; Full time

Job summary

Bcb-Community-Bank seeks a diligent Loan Servicing Specialist in Bayonne, NJ. This full-time role handles loan processing, payments, and client relationships to ensure accurate servicing and timely responses.

You will coordinate with tax authorities, insurers, and vendors, manage escrow tax payments, generate reports, and ensure compliance with lending policies. A degree is preferred and at least two years in loan servicing is required.

Qualifications

• Minimum of 2 years in a loan servicing environment.
• Experience with real estate taxes and escrow administration.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Process monetary loan transactions and payments.
• Resolve loan-related issues and inquiries.
• Liaise with tax authorities, insurers, and third-party vendors.
• Manage escrow tax payments and related addendums.
• Coordinate with loan officers and customers on insurance.
• Create daily and monthly loan reports for branches.
• Maintain awareness of legal requirements and risk policies.

Skills

Interpersonal communication

Verbal and written communication

Planning and organizing

Education

College degree preferred; related work experience required

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Servicing Specialist

Full-time Regular Admin Support Worker Bayonne, NJ, US

2 days ago Requisition ID: 1105

Salary Range: $26.00 To $30.00 Hourly

Description

The position of Loan Servicing Specialist is responsible for loan processing activities and maintaining professional relationships with internal and external contacts to ensure successful loan processing for our clients.

Key Responsibilities

• Process monetary loan transaction requests, daily loan payments, and loan payoffs from general ledgers and checks.
• Research and resolve loan related issues which may include missing payments, disputed accounts history requests and general loan related questions.
• Liaise with tax authorities, insurance companies, and third-party vendors.
• Manage payment of real estate taxes for escrow accounts as they become due and maintain all corresponding escrow addendums on the loan accounting system.
• Works with insurance policies and related reports; contacting agents and working closely with loan officers and customers to ensure proper insurance is received and maintained.
• Create daily and monthly loan reports to applicable branches or departments.
• Process interest payments from the Bank’s interest reserve.
• Maintain awareness of legal requirements and best practices, adhering to policies and procedures to mitigate risk.

Education and Experience

• College degree preferred; related work experience required.
• Minimum of 2 years in a loan servicing environment handling real estate taxes and insurance issues.
• Experience in loan servicing or escrow administration in a banking environment.
• Excellent interpersonal skills: including use of professional and clear verbal communication and writing skills.
• Advanced planning, organizing, coordinating, and implementation skills with little or no supervision

Physical Requirements & Working Conditions

• Professional work environment with moderate noise.
• Ability to sit and stand to extended lengths of time
• Ability to travel to branches, off-site training, and/or meetings as required