Loan Servicing Operations Specialist

Commerce Bank; Kansas City (MO); On-site; USD 22,661 - 26,174; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Career development assistance

Job summary

A leading financial institution is seeking an Operations Loan Servicing Representative in Kansas City. Responsibilities include customer service, managing loan documentation, and adhering to compliance regulations. Candidates should have at least an associate's degree and knowledge of the banking industry. The role offers a salary range of $16.45 - $19.00 per hour along with various benefits including health insurance and 401(k).

Qualifications

• Ability to work independently and complete tasks as instructed.
• 1+ years loan servicing or related work experience preferred.
• Previous banking experience or familiarity with consumer lending preferred.

Responsibilities

• Provide customer service to internal and external customers.
• Monitor retention period of stored boxes and shred as needed.
• Process partial loss insurance claims for loans.

Skills

Knowledge of banking industry

Consumer lending knowledge

Research and problem-solving ability

Attention to detail

Communication skills

Proficiency in Microsoft Office

Education

Associate’s degree in Business Administration

Tools

Oracle Document Capture

Access databases

Job description

A leading financial institution is seeking an Operations Loan Servicing Representative in Kansas City. Responsibilities include customer service, managing loan documentation, and adhering to compliance regulations. Candidates should have at least an associate's degree and knowledge of the banking industry. The role offers a salary range of $16.45 - $19.00 per hour along with various benefits including health insurance and 401(k).