Loan Servicing & Customer Care Specialist

Oklahoma AgCredit; Broken Arrow (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan

Paid vacation

Health insurance

Flexible spending accounts

Wellness program

Job summary

Oklahoma AgCredit is seeking a Lending Specialist in Broken Arrow, OK. The role focuses on loan processing, customer service, and daily operational support to ensure efficient loan servicing.

You will handle document workflows, payments, and client communications in a collaborative team setting. The position emphasizes accuracy, confidentiality, and strong interpersonal skills, with opportunities to engage in marketing events and facility upkeep.

Qualifications

• Associate’s Degree or equivalent experience required.
• At least 1 year of related banking, financial services, or customer service experience.
• Oklahoma Notary Public Certification is required or ability to obtain.

Responsibilities

• Process loan documents and post payments; file electronically.
• Host walk-in customers and direct inquiries to the right team.
• Print, mail, or email lending documents to appropriate departments.
• Review legal documents and coordinate with collateral staff.
• Handle daily reports and monitor account activity.

Skills

Customer service

Communication

Time management

Attention to detail

Relationship building

Negotiation

Problem solving

Team collaboration

Data security

Education

Associate’s Degree

Tools

Word

Excel

Outlook

OnBase

Job description

Oklahoma AgCredit is seeking a Lending Specialist in Broken Arrow, OK. The role focuses on loan processing, customer service, and daily operational support to ensure efficient loan servicing.

You will handle document workflows, payments, and client communications in a collaborative team setting. The position emphasizes accuracy, confidentiality, and strong interpersonal skills, with opportunities to engage in marketing events and facility upkeep.