Loan Servicing Associate - Growth, Mentorship & Bonus

Nichols College; Dudley (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid Time Off and holidays

401(k)

Job summary

Cardinal Capital Group is seeking a detail-oriented Loan Servicing Associate to support the Asset Management team in day-to-day loan portfolio administration. The role spans the loan lifecycle, offering exposure to private lending, loan servicing, and asset management.

The position suits organized individuals comfortable with deadlines and borrower follow-up, with opportunities to grow within a collaborative, entrepreneurial culture and exposure to multiple stakeholders.

Qualifications

• Prior experience in lending, mortgage servicing, banking, real estate, or legal administration is preferred.
• Strong written and verbal communication skills.
• Bachelor’s degree preferred.

Responsibilities

• Assist with borrower outreach and follow-up regarding servicing requirements and outstanding items.
• Track upcoming loan maturities and coordinate extension requests and required documentation.
• Assist with preparation and collection of extension documents, servicing documents, and borrower correspondence.
• Assist with insurance tracking, including upcoming expirations and collection of updated policies.
• Coordinate payoff requests and assist with payoff and discharge-related documentation. Maintain accurate servicing records within internal systems and Google Sheets.
• Assist with loan onboarding and ensure required servicing information and documentation are properly recorded.

Skills

Google Sheets/Excel

Communication skills

Organizational skills

Education

Bachelor’s degree

Tools

Google Sheets/Excel

Job description

Cardinal Capital Group is seeking a detail-oriented Loan Servicing Associate to support the Asset Management team in day-to-day loan portfolio administration. The role spans the loan lifecycle, offering exposure to private lending, loan servicing, and asset management.

The position suits organized individuals comfortable with deadlines and borrower follow-up, with opportunities to grow within a collaborative, entrepreneurial culture and exposure to multiple stakeholders.