Loan Servicing Analyst: Stakeholder Impact & Growth

JPMorgan Chase Bank, N.A.; Newark (DE); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in Newark, Delaware, is seeking a Loan Servicing Analyst to manage an assigned portfolio of loans, interpret documents, interact with stakeholders, and ensure timely loan lifecycle processes.

The role emphasizes using sound judgment, conflict resolution, and time management in a fast-paced environment, with opportunities for mentoring and professional growth within the firm.

The company offers a comprehensive rewards package and is committed to diversity and inclusion.

Qualifications

• Baseline knowledge or equivalent expertise in loan servicing operations, with a focus on interpreting and applying loan documents.
• Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions.
• Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines.
• Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes.
• Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects.

Responsibilities

• Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions.
• Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks.
• Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing.
• Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines.
• Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness.

Skills

Loan documents

Conflict management

Critical thinking

Stakeholder management

Time management

Job description

JPMorgan Chase & Co. in Newark, Delaware, is seeking a Loan Servicing Analyst to manage an assigned portfolio of loans, interpret documents, interact with stakeholders, and ensure timely loan lifecycle processes.

The role emphasizes using sound judgment, conflict resolution, and time management in a fast-paced environment, with opportunities for mentoring and professional growth within the firm.

The company offers a comprehensive rewards package and is committed to diversity and inclusion.