Loan Servicing Analyst: Drive Portfolio Success

Testing Site - JPMC; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase in Tempe, AZ is seeking a Loan Servicing Analyst to manage an assigned portfolio of loans, interpret documents, and coordinate with internal and external stakeholders to meet deadlines. The role emphasizes critical thinking, conflict resolution, and time management in a high-volume environment, with opportunities for mentorship and development.

Ideal candidates have baseline knowledge of loan servicing, strong organizational skills, and the ability to work independently while

Qualifications

• Baseline knowledge or equivalent expertise in loan servicing operations.
• Ability to interpret and apply loan documents.
• Proven skills in managing conflicts and facilitating collaborative solutions.
• Experience in stakeholder management and driving mutually beneficial outcomes.

Responsibilities

• Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions.
• Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks.
• Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing.
• Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines.
• Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness.

Skills

Loan servicing

Stakeholder management

Time management

Critical thinking

Conflict resolution

Job description

JPMorgan Chase in Tempe, AZ is seeking a Loan Servicing Analyst to manage an assigned portfolio of loans, interpret documents, and coordinate with internal and external stakeholders to meet deadlines. The role emphasizes critical thinking, conflict resolution, and time management in a high-volume environment, with opportunities for mentorship and development.

Ideal candidates have baseline knowledge of loan servicing, strong organizational skills, and the ability to work independently while