Loan Services Specialist

Community Bank; Birmingham (AL); On-site; USD 32,000 - 48,000; Full time

Job summary

Community Bank is seeking a Loan Assistant to interface with customers and support Loan Officers in processing loan requests and closing loans. You will help disburse funds, explain products, and resolve issues while upholding bank policies and a cooperative team approach.

The role requires a high school diploma, with some college preferred, and at least two years in customer service or one year in banking. Education may substitute for experience.

Qualifications

• High school diploma required; some college or post graduate technical training preferred.
• Two years of customer service experience or one year in banking is preferred. Education may be substituted for experience.

Responsibilities

• Interface with current and potential Bank customers.
• Work closely with Loan Officers and other Bank employees.
• Provide services including completion of loan request data sheets and closing loans with customers.
• Disburse funds, explain bank products and services, and resolve customer problems.
• Answer customer requests and maintain compliance with bank policies.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Some college

Job description

Community Bank is seeking a Loan Assistant to interface with customers and support Loan Officers in processing loan requests and closing loans. You will help disburse funds, explain products, and resolve issues while upholding bank policies and a cooperative team approach.

The role requires a high school diploma, with some college preferred, and at least two years in customer service or one year in banking. Education may substitute for experience.