Loan Servicer (Private Lending)

Spg Realestate; Hanover, Northern (York County, KY); Hybrid; USD 45,000 - 70,000; Full time

Job summary

SPG Realestate in the United States seeks a diligent loan servicing professional to ensure all post-closing requirements are met and to serve as the primary liaison for borrowers after funding. You will monitor payment activity, maturity dates, extensions, delinquencies, and portfolio aging, and prepare notices, payoff quotes, and related servicing correspondence.

In a fast-paced environment, you will help drive servicing process improvements and ensure accurate filing and documentation of loan

Qualifications

• Prior experience in lending, title, or real estate transactions preferred.
• Excellent communication and organizational skills with strong attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated sense of ownership and accountability.
• Proficient in Microsoft Office and capable of learning new systems quickly.

Responsibilities

• Serve as the primary point of contact for borrowers after loan funding.
• Monitor payment activity, maturity dates, extension deadlines, loan performance, and portfolio aging.
• Contact borrowers regarding late payments, maturity dates, defaults, and other servicing matters.
• Monitor delinquent loans and initiate collection efforts in accordance with company policies.
• Prepare and issue late notices, default notices, demand letters, and other servicing correspondence.
• Coordinate loan extensions, extension fee collection, modifications, and maturity reviews in accordance with company policies.
• Manage and process borrower draw requests for rehab loans, verifying documentation and approving release of rehab funds.
• Prepare payoff quotes, oversee the payoff pipeline, and track payoff activity.
• Manage closed loan files by ensuring post-closing documents are received, uploaded, and filed.
• Assist with servicing process improvements
• Other duties as assigned

Skills

Excellent communication

Organizational skills

Attention to detail

Multi-priority management

Ownership and accountability

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Responsibilities

This role is central to our lending process — ensuring all post-closing requirements are being met. Daily responsibilities include:

• Serve as the primary point of contact for borrowers after loan funding.
• Monitor payment activity, maturity dates, extension deadlines, loan performance, and portfolio aging.
• Contact borrowers regarding late payments, maturity dates, defaults, and other servicing matters.
• Monitor delinquent loans and initiate collection efforts in accordance with company policies.
• Prepare and issue late notices, default notices, demand letters, and other servicing correspondence.
• Coordinate loan extensions, extension fee collection, modifications, and maturity reviews in accordance with company policies.
• Manage and process borrower draw request for rehab loans, verifying required documentation, reviewing and approving request to release rehab funds.
• Prepare payoff quotes, oversee the payoff pipeline, and track payoff activity.
• Manage closed loan files by ensuring all post-closing documents, such as, executed loan documents, mortgage assignments, loan policies and mortgage satisfaction pieces are received, uploaded and properly filed.
• Assist with servicing process improvements
• Other duties as assigned

Qualifications

• Prior experience in lending, title, or real estate transactions preferred.
• Excellent communication and organizational skills with strong attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated sense of ownership and accountability.
• Proficient in Microsoft Office and capable of learning new systems quickly.