Loan Sales Specialist — Growth, Incentives & Impact

Jobtome; Knightdale (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to help customers access financing while delivering friendly, fast service. You’ll work to meet branch goals, build client relationships, and support customers through the loan lifecycle.

The role emphasizes empathy, efficiency, and compliance, with a schedule Monday–Friday, possible extended hours, and on-site work in Knightdale, NC. Opportunities for growth and incentive-based compensation are highlighted.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and ensure understanding of loans and terms.

Skills

Sales experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to help customers access financing while delivering friendly, fast service. You’ll work to meet branch goals, build client relationships, and support customers through the loan lifecycle.

The role emphasizes empathy, efficiency, and compliance, with a schedule Monday–Friday, possible extended hours, and on-site work in Knightdale, NC. Opportunities for growth and incentive-based compensation are highlighted.