Loan Sales Specialist - Growth, Impact & Incentives

OneMain Financial Group; Monroe (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

ESPP

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist in Oklahoma to listen to customer needs and provide access to affordable financing for life’s expenses. You will thrive in a competitive, supportive environment with opportunities for professional development and advancement.

The role involves multitasking, exceeding customer expectations, building relationships through the loan process, and educating customers on loan terms and optional insurance products.

Qualifications

• Requires a High School Diploma or GED.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands for timely and efficient service.
• Meet and exceed customer expectations through ease, empathy, and encouragement, contributing to branch goals.
• Develop connections and maintain relationships with customers throughout the loan process and life cycle, offering tailored solutions.
• Manage loan life cycle, including collections activities, while ensuring compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate a drive to achieve and a goal-oriented mindset.
• Educate customers on loan terms and optional insurance products, ensuring understanding of options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist in Oklahoma to listen to customer needs and provide access to affordable financing for life’s expenses. You will thrive in a competitive, supportive environment with opportunities for professional development and advancement.

The role involves multitasking, exceeding customer expectations, building relationships through the loan process, and educating customers on loan terms and optional insurance products.