Loan Sales Specialist

OneMain Financial; Grand Prairie (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

OneMain Financial seeks a Loan Sales Specialist to empower customers by providing tailored financing options. This role emphasizes customer engagement, compliance, and achieving goals within a supportive environment, offering professional development and competitive compensation.

Qualifications

• Ability to effectively engage with customers throughout the loan process.
• Experience in managing the lifecycle of loans.
• Strong multitasking skills in a dynamic environment.

Responsibilities

• Exceed customer expectations and deliver results related to individual and branch goals.
• Manage loan processing and collections activities while maintaining compliance.
• Educate customers on insurance products and loan terms.

Skills

Customer Engagement

Multitasking

Goal Oriented

Communication

Compliance Knowledge

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.