Loan Sales Pro: Customer Financing Specialist

OneMain Financial Group; Moriarty (NM); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

Dental, vision, hearing, and life ins.

Up to 4% 401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days/year)

Paid sick leave (prorated)

11 paid holidays (floating)

Paid volunteer time (3 days/year)

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in the United States to help customers access friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement.

You will multitask across channels, educate customers on loan terms and optional insurance, and work toward branch goals while maintaining compliance.

Qualifications

• High School Diploma or GED (required).
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for individual and branch goals.
• Develop new connections and maintain ongoing engagement with customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Demonstrate passion for achievement with an internal drive to succeed and target-oriented attitude.
• Educate customers on optional insurance products, ensuring thorough understanding of loans, terms, and options.

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in the United States to help customers access friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement.

You will multitask across channels, educate customers on loan terms and optional insurance, and work toward branch goals while maintaining compliance.