Loan Records Specialist I

S&T Bank; Pennsylvania; On-site; USD 21,000 - 30,000; Full time

Job summary

S&T Bank in Indiana, PA is seeking a detail-oriented Loan Records Clerk to support the Loan Records department. You will verify documents, index files, and prepare materials for imaging and retention, ensuring accuracy and compliance across Commercial, Consumer, and paid loan processes.

This role emphasizes strong organizational and communication skills, ability to work independently, and thoroughness in researching loan documents and responding to internal and external inquiries.

Qualifications

• High school diploma or equivalent is required.
• Up to one year of general experience is required.

Responsibilities

• Document verification of new and modified loans and tracking of missing items.
• Setup tracking of document exceptions and collateral in tickler systems.
• Prepare loan documents for scanning and ensure image quality.
• Index and retrieve loan documents; research questions for customers.
• Support multiple loan types including commercial, consumer, and paid loans.
• Perform additional duties as required.

Skills

Document verification

Document imaging

Quality control

Research questions

Independent worker

Team collaboration

Education

High school diploma or equivalent

Job description

Location:

355 North Fifth Street

Indiana, PA 15701

Hours:

Monday - Friday: 8:00AM - 5:00PM

(Additional hours as necessary to meet the objectives of the department)

Function:

Perform various clerical duties in support of the Loan Records department.

Duties and Responsibilities:

Maintains a good working relationship with all bank employees. Demonstrates the ability to work independently Works as a team player to contribute to the success of the department and in turn the organization

Performs the following functions within the specified unit:

Commercial Loans:

• Document verification of new and modified commercial loans. Identification of missing documents, signatures, dates, and collateral to be tracked for renewal.
• Setup tracking of document exceptions and collateral in tickler systems
• Preparation of loan documents for scanning, quality control of images, retention of required original documents and destruction of remaining physical documents.
• Document importing, filing, retrieval and research of loan documentation
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required

Consumer Loans:

• Setup tracking of document and collateral exceptions for the consumer loan exception report in the tickler systems
• Preparation of loan documents for scanning, quality control of images, retention of required original documents, and destruction of remaining physical documents.
• Document importing, filing, retrieval and research of loan documentation
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required

Document Imaging and Quality Control:

• Document imaging of loan documents, tax receipts, participation shadow files, insurance policies, trailing loan documents, and system maintenance forms.
• Indexing of documents to the designated loans.
• Quality control of the images, retention of required original documents, and destruction of remaining physical documents.
• Review new account source and name change reports.
• Request FNMA paid loan notes from BNY Mellon

Collateral Insurance:

• Sorting of incoming insurance mail by new policies, renewals, cancellations, and reinstatements
• Indexing of documents to the designated loans and quality control of the images.
• Review of collateral insurance policies for required information,
• Format Excel spreadsheets for tracking of collateral insurance
• Work insurance reports and update tickler systems for renewal policies on consumer loans.
• Follow up on cancellations with agents and lenders.
• Prepare hazard force placed checklists and flood calculation worksheets for lapsed or insufficient insurance coverage on consumer loans.
• Submit transmittals for force placement of insurance on consumer loans.
• Produce customer form letters in Microsoft Word.
• Document importing, filing, tracking, retrieval and research of consumer loan documentation.
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required

Paid Loans:

• Review paid loan reports and pull physical loan folders for processing
• Release of collateral held on loans: vehicle titles, assignment of life insurance, brokerage or stock, and termination of UCC filings
• Preparation of partial real estate releases and mortgage/assignment of rent satisfaction pieces for satisfaction of liens at the courthouses
• Update collateral tracking items in tickler systems
• Calculation of prepayment penalties and loan payoff quotes/letters
• Issuance of letters of guarantee of vehicle title
• Produce and mail paid loan letters to borrowers
• Document importing, filing, tracking, retrieval, and research of loan documentation
• Quality control of images, retention of required original documents and destruction of remaining physical documents.
• Researches and resolves questions for internal and external customers
• Assumes additional duties as required

Education:

Requires a high school diploma or equivalent basic academic education.

Experience:

Up to one year required general experience.

Physical Demands:

Operates a keypad device or office equipment: 90% of the day. Standing is required 10% of the day which includes bending. Sitting is required 90% of the day in a straight position. Walking is required 5% of the day which is slow is speed. Routinely lifts 10 lbs. Must be able to occasionally lift and/or move up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements.

For roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range:

$15.00 - $22.21