Loan Processor - Beaver Dam (Part-Time)

Priority Dispatch Corp.; Beaver Dam (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Loan Center is seeking a Loan Processor in Beaver Dam, WI to assist customers with short-term loan solutions. You will review applications, verify information, and fund loans, while handling payments and addressing inquiries with professionalism.

This customer-facing role requires an upbeat communicator with basic computer skills, cash handling experience, and a willingness to travel between locations. Join a team that values accuracy and service excellence.

Qualifications

• High school diploma or GED—check!
• At least 1 year of customer service experience.
• Comfortable with computers and basic office equipment.
• Killer communication skills (English/Spanish bilingual a bonus!).
• Cash handling, lending, or collections experience is a plus!
• Ready to work regular hours (occasional overtime) and travel between locations.
• Reliable transportation and a clean background check.
• Team-focused and able to work with DollarLoanCenter’s CoreValues.

Responsibilities

• Greet every customer with enthusiasm, in-person or over the phone.
• Explain the reasons for borrowing and why we’re the best in the business.
• Dive into loan applications, ensuring accuracy and clarity of information.
• Process loans quickly while adhering to underwriting guidelines.
• Explain loan contracts and ensure customers understand terms.
• Identify opportunities to approve loans and offer credit limit increases.
• Make marketing and informational calls to current customers.
• Reach out to past-due accounts with timely, professional calls.
• Log clear notes with accurate promise dates in our system.
• Calculate payments and answer questions about due dates and interest.
• Enter data into the system to keep the office running smoothly.

Skills

Customer service

Computer skills

English/Spanish bilingual

Cash handling

Travel between locations

Education

High school diploma or GED

Tools

Office equipment

Job description

Job DetailsJob Location: 515-Beaver Dam - Beaver Dam, WI 53916Education Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - Clerical

Why This Role Rocks

Get ready to dive into the fast-paced world of short-term lending at Dollar Loan Center! As a Loan Processor, you’ll help customers meet their short-term financial needs. You will review applications, verify information, and fund the loan! You’ll help customers every step of the way, whether it’s taking payments, answering questions, or calling on past-due accounts with solutions and professionalism. It’s an important, customer-facing position that requires the right person, and that could be you!

What You’ll Do

Offer Stellar Customer Service

• Greet every customer with a smile and enthusiasm, whether in-person or over the phone.
• Explain the reasons for borrowing from Dollar Loan Center and why we’re the best in the business to customers inquiring.
• Dive into loan applications, ensuring all info is accurate and completely clarified.
• Process loans quickly while sticking to our underwriting guidelines.
• Break down loan contracts to customers, making sure they know the ins and outs.
• Spot opportunities to approve loans and offer credit limit increases qualifying customers.
• Make marketing and informational calls to current customers informing them of how much they have available and other products available.
• Reach out to past-due accounts with timely, professional, and courteous calls.
• Log clear, concise notes with accurate promise dates in our system.
• Calculate payments like a math wizard and answer questions about due dates, interest, and more.
• Enter data into our system with precision and keep the office running smoothly.

Other Fun Stuff

• Safeguard customer info like it’s treasure.
• Keep the drawers balances and all money is accounted for.
• Open and close locations with your trusty key.
• Keep the office sparkling clean and organized.
• Step up to cover other locations when needed.

Qualifications

What You Bring to the team

• High school diploma or GED—check!
• One year of customer service experience to show off your people skills.
• Comfortable with computers and basic office equipment.
• Killer communication skills (English/Spanish bilingual is a bonus!).
• Cash handling, lending, or collections experience? Even better!
• Ready to work regular hours (with occasional overtime) and travel between locations.
• Reliable transportation and a clean background check.
• A passion for teamwork, DollarLoanCenter’s CoreValues, and crushingitwithminimal supervision.