Loan Processor

Mission Loans, LLC.; Irvine (CA); On-site; Full time

Job summary

An established industry player is looking for experienced mortgage professionals to join their team as Loan Processors. In this dynamic role, you will be the key point of contact for borrowers, guiding them through the loan process while ensuring timely and accurate loan packaging. The ideal candidate thrives in a fast-paced environment and is dedicated to providing exceptional customer service. This position offers a competitive compensation package, including hourly pay and commission, and the opportunity to work in a supportive, customer-centric culture. If you are passionate about making a difference in the mortgage industry, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in mortgage processing in a high-volume environment.
• Knowledge of loan programs including FHA, VA, and conventional loans.

Responsibilities

• Process loans from set-up to funding, ensuring quality and compliance.
• Serve as the primary point of contact for borrowers throughout the loan process.

Skills

Interpersonal Skills

Problem-Solving Skills

Time Management

Attention to Detail

Communication Skills

Self-Starter

Adaptability

Education

5+ years of processing experience in high-volume mortgage setting

Basic proficiency in Microsoft Office products

Bilingual in Spanish

Tools

Microsoft Office

Empower

Job description

Mission Loans is seeking experienced mortgage professionals who thrive in a fast-paced environment while maintaining a focus on quality of work and delivering an exceptional customer experience. As a Loan Processor, your primary mission is to serve as the primary point of contact for borrowers, process loans from set-up to funding, and ensure quality packaging and timely progression through all critical fulfillment milestones, ultimately delivering a best-in-class customer experience.

PRIMARY DUTIES & RESPONSIBILITIES:

• Overall responsibility for processing loans from set-up to funding, ensuring accurate packaging, timely progression through all critical fulfillment milestones, and delivering a best-in-class customer experience.
• Serve as the primary point of contact for the borrower throughout the loan fulfillment process, including communicating clearly, frequently, and effectively to guide them through the loan process seamlessly.
• Review and validate borrower information is and remains accurate in the LOS, as well as all loan documentation submitted by the borrower and third-party service providers is complete, accurate, and verified.
• Process loan files by (i) verifying and analyzing credit, income, assets, and collateral against AUS findings, (ii) reviewing the loan package to ensure it complies with company and/or investor guidelines, and (iii) complete and accurate packaging of the loan for submission to underwriting and closing.
• Partner with production, underwriting, closer-funders, and third-party service providers (i.e. title, verifications, notary) to resolve problems, qualification issues, and clear conditions throughout the fulfillment process.
• Timely prepare, validate, and deliver Revised Loan Estimates, Interim &/or Re-Disclosures, and Closing Disclosures following regulatory and company guidelines.
• Operate to meet and exceed customer expectations.
• Operate in a manner that promotes loan quality and compliance with lending laws.
• Maintain loan pipeline productivity and quality performance at or above required goals.

SKILLS & ABILITIES:

• Subscribe to the mission of creating a truly customer and team-member-centric environment.
• Love to come to work every day and win.
• Highly motivated, self-starter with the ability to work independently under minimal supervision and as a team player.
• Clear, effective interpersonal skills and written and verbal communication skills.
• Ability to work in a fast-paced, multi-tasking environment and manage multiple deadlines.
• Strong problem-solving and creative thinking skills.
• Ability to learn and adapt to guideline changes.
• Strong organization, follow-through and time management skills.
• Excellent attention to detail with a commitment to accuracy and quality.
• Dependable, responsible, and able to use good judgment.

QUALIFICATIONS & EXPERIENCE

• 5+ years of processing experience in high-volume mortgage setting.
• Extensive knowledge in the following loan programs/products: conventional, FHA, VA, refinance and purchase, a plus – jumbo & non-QM.
• Thorough understanding of agency & investor underwriting guidelines, policies and procedures.
• Knowledge of and responsibility for compliance with state and federal regulations applicable to loan fulfillment.
• Intermediate math skills; adept at calculating income from salaried and self-employed borrowers.
• Basic proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.).
• Experience with Empower is a plus.
• Bilingual (read, write, speak) in Spanish, a plus.

Other Duties: This position profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional related duties, as assigned, in order to meet the needs of the organization.

Compensation: $17.00/hour + commission.

Mission Loans, LLC. is proud to be an Equal Opportunity Employer. Mission Loans does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.