Loan Processor

BankTennessee; Collierville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

BankTennessee in Tennessee is seeking a Loan Processor to prepare complete, accurate loan documentation for closings, ensuring information is obtained, verified, and organized per policy and regulatory requirements.

The role reports to the Loan Processing Manager and requires 3–5 years of loan processing experience, a high school diploma (associate/bachelor's preferred), and strong attention to detail. Occasional travel to other BankTennessee facilities may be required.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 3-5 years of experience in loan processing or related banking field required; experience in processing consumer, commercial and real estate loans preferred.
• Strong understanding of loan documentation requirements including title work, appraisals, insurance, and closing documentation.
• Knowledge of collateral documentation such as deeds of trust, UCC filings, title work and related requirements.
• Familiarity with regulatory requirements impacting lending operations (TRID, HMDA, flood insurance regulations, Reg B, etc.).
• Excellent communication and interpersonal skills; strong writing and proofreading abilities.
• Ability to maintain confidentiality and handle sensitive financial information.

Responsibilities

• Prepare and process all types of bank loans, including consumer, commercial, and real estate.
• Disclose properly within stated regulatory guidelines.
• Order and track supporting documentation (flood certifications, appraisals, title work, UCC-11s, payoffs).
• Coordinate loan closing with lender, borrower, attorneys, and other parties.
• Process loan documents according to Bank Loan Policy and review packages with lenders prior to closing.
• Identify professional development opportunities and areas for growth.
• Build and maintain positive relationships with internal and external partners.

Skills

Loan documentation

Collateral documentation

Regulatory knowledge

Policy compliance

Communication

Time management

Teamwork

Software proficiency

Education

High school diploma

Associate or bachelor's degree preferred

Tools

Loan origination systems

Documentation platforms

Job description

Build a career that strengthens your community. At BankTennessee, you're not just doing a job - you're someone your neighbors know and trust. Each day, you'll help customers with everyday banking and important life moments, building relationships that truly matter.

Rooted locally since 1934. Founded in Memphis as First Federal Savings & Loan, we've grown alongside the communities we serve for generations. With local decision-making, we stay closely connected to the people and neighborhoods around us. That stability allows us to invest in what matters most-our employees-through ongoing training, support, and opportunities for growth.

We're proud to be employee-owned. It means your work contributes to something bigger-you share in the success you help create, and you share in our commitment to doing what's right for our customers and each other. If you enjoy helping others, solving problems, and being part of a team that genuinely cares, you'll feel right at home here.

About the Role

The Loan Processor is responsible for the preparation of complete, accurate loan documentation for closings. This role ensures all required information is obtained, verified, and organized in accordance with internal lending policies and regulatory requirements. The Loan Processor reports directly to the Loan Processing Manager.

Responsibilities

• Prepare and process all types of bank loans, including consumer, commercial, and real estate.
• Disclose properly within stated regulatory guidelines.
• Order and track all supporting documentation, including but not limited to: Flood certifications, Appraisals/evaluations, Title work, UCC-11s, Payoffs.
• Coordinate loan closing with Lender, Borrower, Attorneys, and other necessary parties
• Process loan documents according to Bank Loan Policy. Review loan package with Lender prior to closing.
• Identify professional development opportunities and areas for professional growth.
• Build and maintain positive working relationships with internal and external business partners.
• Maintain knowledge of and compliance with bank policies, procedures, and all applicable laws and regulations. Keep staff informed of pertinent changes.
• Demonstrate and communicate the Bank's commitment to a culture of professionalism, compliance, high ethical standards, integrity, and respect.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 3-5 years of experience in loan processing or related banking field required; experience in processing consumer, commercial and real estate loans preferred.

Required Skills

• Strong understanding of loan documentation requirements, including title work, appraisals, insurance, and closing documentation.
• Knowledge of collateral documentation such as deeds of trust, UCC filings, title work and related requirements.
• Familiarity with regulatory requirements impacting lending operations (TRID, HMDA, flood insurance regulations, Reg B, etc.)
• Strong knowledge of bank policies, procedures and practices and applicable laws and regulations.
• Ability to identify potential risk or documentation deficiencies and elevate concerns appropriately.
• Strong analytic, critical thinking, and problem-solving skills, with a high level of attention to detail.
• Excellent communication and interpersonal skills.
• Professional verbal communication skills, both in person and via telephone.
• Attentive and active listening skills.
• Strong writing skills, demonstrating clarity and accuracy in vocabulary, grammar, spelling, and punctuation in all written correspondence and documentation.
• Ability to maintain strict confidentiality and handle sensitive financial information.
• Proven time management and organizational skills; able to effectively handle multiple priorities while maintaining a commitment to accuracy and timeliness.
• Excels in a team environment, with the ability to build and maintain professional working relationships.
• Ability to effectively and efficiently learn all necessary Bank software, systems, and platforms.
• Proficiency with operating/navigating loan origination systems and documentation preparation platforms.

Travel

• Occasional travel to other BankTennessee facilities is possible, as well as occasional travel to non-Bank facilities for professional development opportunities and other events.

This job description is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BankTennessee is an Equal Opportunity Employer. Member FDIC.